Please read these terms carefully before using PassOn. By using our service, you agree to be bound by these terms.
Last updated: October 31, 2026
PassOn Standard costs $399 one-time (Premium $699, or a $300 upgrade later). No monthly fees, no annual subscriptions. Your legacy plan lasts.
Everything you store in PassOn belongs to you. We never sell your data or use it for advertising.
No hidden fees, no surprise terms. We're committed to being straightforward about how our service works.
PassOn is operated by Smart Integrations LLC, 218 E. Valley Rd STE 104-313, Carbondale, CO 81623, United States ("PassOn", "we", "us"). These Terms are a contract between you and Smart Integrations LLC.
By accessing or using PassOn ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
Defined terms: A "user" is anyone who holds a PassOn account, whether or not they are a member. A "member" is a user who has paid the one-time fee for a Standard or Premium membership, or has been granted one by PassOn. A "Keeper" is a person a user designates to confirm the user's death or incapacity. A "beneficiary" is a person a user designates to receive information, messages, or instructions. Where these Terms say "you", they apply to users and members alike unless a provision says otherwise.
PassOn is a legacy and estate planning platform that helps you organize, manage, protect, and distribute your assets, messages, and care instructions to designated beneficiaries and Keepers.
You must be at least 18 years old to use this Service. By using PassOn, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.
PassOn provides the following services:
Important: PassOn is a technology platform for organizing and distributing legacy information. It is not a law firm and does not provide legal advice. PassOn is not a will, trust, or other legal instrument and does not create, transfer, or change legal rights in any asset. For complex estate planning, we recommend consulting with a qualified attorney.
An account that has not become a membership shows a sample plan: the plan of a made-up household, which you can read and cannot change. Nothing in the sample is yours, and nothing in it is sent to anyone. Your own plan begins when you become a member. Everything that builds or acts on a plan is part of a membership: uploading files, photos, videos, and recordings; sending invitations, reminders, or any other email or text to another person; check-ins, death verification, and incapacitation plans; the release of a plan to anyone; printable reports; blockchain timestamp proofs; and device pairing. If a membership ends without a refund, for example when a promotion ends, your plan is kept: you can read it and download your Offline Copy, and you cannot change it until you become a member again.
PassOn Standard costs $399 as a one-time payment; PassOn Premium costs $699 one-time, and Standard members can upgrade to Premium for $300. There are no monthly fees, annual subscriptions, or hidden charges. Once you pay, you have access to the features of your tier for as long as PassOn operates the Service and your account remains in good standing, with no renewal fee.
Membership is a one-time payment. You may request a full refund of a membership fee or upgrade fee, for any reason, within 14 days after the payment date, by emailing support@passon.cloud from the email address on your account. Each person may receive one membership refund. We return the refund to the original payment method. A cryptocurrency payment is refunded in the same cryptocurrency and the same amount you paid, less the blockchain network fee for sending it back. When a membership fee is refunded, the membership ends and your account and everything in your plan are deleted, and we tell the people you named who were told of their role that you are no longer a PassOn member and their role has ended. When an upgrade fee is refunded, the membership returns to PassOn Standard. After 14 days, payments are non-refundable except where a refund is required by applicable law.
If you pay for PassOn in cryptocurrency, blockchain network fees (gas fees) are separate from PassOn's service fee. They are paid directly to the blockchain network and are not collected by PassOn.
Professionals (attorneys, CPAs, insurance agents and funeral directors) never pay PassOn to join, to be listed or to receive requests. When a member who joined PassOn with a professional's code, or entered it before paying, makes a membership payment, PassOn pays that professional a one-time $50 Connection reward. The reward is owed only once the 14-day refund period has passed without a refund, is paid once per member, and is not earned by a $0 promotional membership. PassOn pays owed rewards monthly and needs a completed IRS Form W-9 before the first payment. Each professional is responsible for telling their clients that they receive the reward, as their own professional rules may require. PassOn may change or end the reward for members who join after notice of the change; rewards already owed are still paid.
When using PassOn, you agree to:
PassOn stores information about your cryptocurrency holdings so the people you choose can find and recover them. PassOn does not hold private keys and does not move cryptocurrency on-chain. The following terms apply:
PassOn's Keeper verification system is designed to ensure assets are only distributed when appropriate. You understand that:
Disclaimer: PassOn is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.
Limitation: To the maximum extent permitted by law, PassOn and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:
Maximum Liability: Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the membership fee you paid to PassOn.
Our Property: PassOn, including its name, logo, website, software, and all related intellectual property, is owned by PassOn and protected by copyright, trademark, and other laws.
Your Content: You retain ownership of all content you upload to PassOn. By using the Service, you grant us a limited license to store, process, and transmit your content solely for the purpose of providing the Service.
Google Maps: Address suggestions in the application are provided by Google Maps. By using them you agree to the Google Maps/Google Earth Additional Terms of Service and acknowledge the Google Privacy Policy.
Feedback: If you provide feedback or suggestions about PassOn, we may use this feedback without obligation to you.
By You: You may delete your account at any time in Settings, after confirming it's you, or by contacting us. Your data is then deleted as described in the Privacy Policy.
By Us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if required by law. We will provide reasonable notice unless immediate termination is necessary for security reasons. An account without a membership that has no Keeper and has not been used for 150 days is deleted after two email warnings, as described in the Privacy Policy. Paid memberships and accounts with a Keeper are never deleted for inactivity.
Effect of Termination: Upon termination, your right to use the Service ceases.
Your Death (the PassOn Protocol): This applies to members. An account that has never been a membership has no plan of its own to release, and a plan kept after a membership has ended is not released to anyone unless you become a member again (see Before You Become a Member). Your PassOn Protocol is the release you configure: who receives what, and who your Keepers are. When your Keepers confirm your death in the number you required, and the waiting period you set has passed without you cancelling it, we activate your PassOn Protocol and carry out that release: notifying the beneficiaries and caretakers you named and delivering the information, messages, and instructions you designated to each of them. Beneficiaries pay nothing to receive what you left them, and Keepers pay nothing to serve. After the release, we keep your plan for as long as needed for your recipients to retrieve it, and then handle the account under the retention schedule in the Privacy Policy.
Documented-Death Instruction: On the Keepers page you may give us a separate instruction, which you can change or withdraw at any time, for the case where no Keeper can be reached or none of them acts. If you have given it, we may start the waiting period without Keeper confirmation only when all of the following are true: we have received a death certificate for you; you have no Keeper who accepted the role, or we have asked every Keeper who accepted and has not confirmed your death at least twice, and 30 days have passed since the last request; and two PassOn administrators have each independently approved. The waiting period on this path is at least 30 days, we notify you by every contact method we have, and you can cancel it. Your Keepers are told when it starts, but they cannot cancel it: only you can, by logging in, or, if you cannot log in, through PassOn support, which verifies your identity and needs two administrators to approve. If you have not given this instruction, only your Keepers can start a release. Submitting a false or altered death certificate to PassOn may be a crime.
Your Incapacity (the Incapacitation Protocol): This applies to members. If you set up an incapacitation plan (your Incapacitation Protocol), then when it is activated by the people and rules you configured, we notify the power of attorney contacts and authorized contacts you designated. Nothing in your vault is released to beneficiaries on incapacity, and you alone can signal recovery and deactivate the plan.
If PassOn Winds Down: If we cease to operate the Service, we will give you at least 90 days' advance notice by email to your account address and, for that whole period, keep your Offline Copy available in the application so you can download everything you entered, unless we are prevented by law, court order, insolvency proceedings, or events outside our control.
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles. Any claim not subject to arbitration shall be brought in the state or federal courts located in Colorado, and you consent to their jurisdiction.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations or security breaches.
Class Action Waiver: You agree to resolve disputes with PassOn on an individual basis and waive your right to participate in class action lawsuits or class-wide arbitration.
Compliance with Law; Severability: If any provision of these Terms does not comply with the law of the state where you live, that provision is modified to the minimum extent needed to comply, and the rest of these Terms remains in effect. If a provision cannot be modified to comply, it is severed, and the rest of these Terms remains in effect.
When we change these Terms, we post the new version here and update the date at the top. If a change is material, we ask you to accept the new version the next time you log in or open PassOn. Until you accept it, the version you last accepted continues to apply to you.
For material changes that significantly affect your rights, we will provide at least 30 days' notice before the changes take effect.
If you have questions about these Terms of Service, please contact us: